|Thank you for taking the time to visit our site and learn about our personalized products and services. we look forward to providing you with a great shopping experience including high quality products along with exceptional service. Over the years we have delivered thousands of personalized gifts on-time for Weddings, Holidays, Birthdays, etc.. If you need something very quickly, please call us with your concerns and we will do everything in our power to accomodate your request. Again thank you for visiting our site. Hopefully you will find what you seek.|
We can be contacted via the information below, or feel free to use our online contact form to submit your questions or comments.
ShopFriartux.com is managed by fulfilled and serviced by:
JDS Marketing and Sales
730 Tower Drive
Medina, MN 55340
We accept payment through Visa, MasterCard and American Express.
All personalization is included in your price - there are no additional fees. For more information on engraving, please see our Rules of Engraving page.
Shipping and Handling
Engraved gift orders will ship within 2-3 business days. Candles and favors will ship in 4-5 business days. Shipments originate from Minneapolis, MN. Delivery times will vary depending on your proximity to Minneapolis, MN. Personalized Golf Ball orders will ship in 2 weeks. Most orders will be delivered within 5 business days from the day the order ships. Weekends and holidays are excluded. To view estimated time in transit please click here. If you have a question regarding delivery, please call us at 1-866-504-7547.
We offer two shipping methods which can be chosen at checkout. Orders to Alaska and Hawaii must be shipped via Expedite Service:
Within the contiguous United States
- Standard Service (delivery in 10 business days or less): $6.95 - Orders over $100.00 ship FREE!
- Expedite Service (Guaranteed delivery in 5 business days): - $30.00
We do not ship outside the contiguous United States.
Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 5 business days of delivery date. Please keep in mind, PERSONALIZED merchandise cannot be returned or exchanged. Dated items cannot be returned or exchanged after event date regardless if they are defective or damaged, as JDS cannot be responsible for the use of the merchandise.
Any defective or damaged merchandise you wish to exchange or return must have an RA NUMBER before returning. JDS will gladly reimburse return shipment costs of authorized exchanges/returns (non-personalized merchandise returned for credit will not qualify for shipping reimbursement). Express shipping costs will not be reimbursed; only ground services will be reimbursed. JDS will pay to ship authorized replacements via UPS ground service only. Please place your gift order at least 3 weeks prior to event date; this will help alleviate rush-shipping charges.
If you need to exchange an item due to defects or damages please follow the instructions below:
JDS prides itself is excellent customer service and product quality. Each item is hand inspected for quality before it is shipped to you. If you are unsure about a product look, weight or quality please feel free to order 1 without personalization to look at prior to place a large order. All personalization is done as shown; we do not do font changes. Cocktail shakers and Pilsner Glasses with more than 3 initials will be done in the font shown for the Can Koozie and the Sports Mugs.
- Was the shipping container damaged? If so, you will need to keep the original shipping container for a possible claim to be made with the shipper.
- Call 1-888-858-2699 and ask to speak to the returns department
- Place the RA # given (return authorization number) on the outside of the box you are returning so it can be seen clearly by the returns department in our offices. PLEASE NOTE: Any package arriving with out a return authorization number will be returned to sender.
- Be sure the item you are returning for inspection is packaged properly, as JDS is not responsible for further damages due to improper return packaging.
- You are encouraged to ship your return via a track-able source, as JDS cannot be responsible to merchandise lost in transit.
NOTE: If MONOGRAM font is requested JDS will do MONOGRAM font as you have entered it. JDS will not change the order of the entered information. MONOGRAM FONT WILL COME with the middle letter larger than the other letters chosen: AGJ (Typically the middle initial is the last name, monogram = FIRST LAST MIDDLE initials)
We respect your privacy and ShopFriarTux/JDS Marketing will never release or sell any information about you to third parties. For our complete Privacy and Security Policies, please visit our Policies page.
How to Shop Our Site
How to Find Items
There are several ways to find what you
- Each page has direct links to different categories of merchandise, and sometimes to individual items.
- Engravable Gift Collection is searchable.
On the top of each page, enter the word or words you are searching for in the search box
- Reference our complete Product Index.
How to Buy
Buying from Engravable Gift Collection is easy and secure. You don't have to fill out a
registration form or download software to shop. And when you place an
order, you can feel confident that your credit card information is
protected by Yahoo!'s secure
This button adds the item to your shopping basket. Putting something in your shopping basket does not commit you to buying it. After you put something in your shopping basket, you can choose to place the order immediately, or continue shopping.
You can put as many items as you want in your shopping basket. When you are finished and want to place your order, you can get back to your shopping basket by clicking on the View Cart/Checkout link on the top and bottom of each page.